Amazon Company hiring Virtual Customer Support Associate – Apply Now!

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Amazon needs people to answer customer calls and emails.Seems like an easy way to get a job with a major company! Amazon likes to promote from within too. This could lead to new career options down the road.
Amazon welcomes all applicants.

Job Description :-

Company NameAmazon 
Job RoleVirtual Customer Support Associate
QualificationAny Graduate/ Post Graduate/ 10+ 2
ExperienceFreshers
BatchAny Batch
LocationWork From Home
CTC/Salary29K – 35K Per Month (Expected)

Tips to Prepare an ATS-Friendly Resume :-

1. Use Job Titles and Words the Posting Uses Match the words: Use the same skills, titles, and stuff they list in the job ad. These show you fit what they’re looking for. Avoid company lingo: Stick to words everybody uses over weird company talk.

2. Pick a Clean, Simple Setup Nix photos and graphics: Computer systems get confused by extra stuff. Keep it to plain text. Standard fonts: Use normal fonts like Arial or Times New Roman. Nice and simple. Clear sections: Use sections like “Experience” and “Skills” so it’s organized.

3. Make it Logical Organize it: List your jobs backwards with the newest first. Label sections clearly. Bullet points: Use bullet points to break up blocks of words and make it easy to scan.

4. What to Include Contact: Your name, phone/email, LinkedIn if you have one. Experience and abilities: Show professional experience and anything useful you can do, with numbers when possible (grew sales 20%). Education and certificates: Related degrees, training certificates, etc.

5. Use Keywords Skills/strengths: Both technical skills and soft stuff like communication or leadership. Job titles: Use the same words for roles that everyone does. Action verbs: Use strong verbs like “managed” “created” “led” to show what you achieved.

6. Format: Word (docx) or PDF File type: docx or PDF both work for systems. But double check what they want posted, PDFs can get weird sometimes.

7. Test it Out ATS test sites: Copy/paste your resume into sites that test how the system will read it to catch issues. Plain text check: Paste into plain text doc to see how it looks without formatting.

8. Check for Mistakes Spelling/grammar: Make sure no typos or grammar problems. Looks bad and can mess up reading!

Tips for acing the job interview:-

Beforehand

– Learn about the company. Understand what they do, what they care about, all that. See what skills and stuff are needed for the actual job.

– Practice answering common questions like tell me about yourself and what are your strengths and weaknesses? Have real-life stories ready to go.

– Prepare some good questions to ask about the job, the team, training programs

– it shows you really want it.

– Have your elevator pitch down. A short spiel about your background and what you bring to the table.

– Dress to impress, even if the office is casual. Better overdressed than under.

During the Big Day

– Get there 10-15 minutes early in case anything makes you late. They notice punctuality.

– Smile, eye contact, solid handshake. Sit with good posture and lean in to show you’re engaged.

– Listen close to each question asked. Take a sec before answering if you need it. Don’t ramble, get to the point.

– Be cool answering tricky questions too. Stay calm, be honest if you’re unsure, and say how you’d figure it out.

Afterwards

– Send a thank you email expressing continued interest in the gig. Do this within 24 hours.

– Review how it went. What answers flowed well or needed polish? File it away for next time.

– Don’t bug them too much while they make a decision. If it’s been as long as they said the process takes, politely check in.

Eligibility / Qualification:-

  • You’re 18 or older
  • You can legally work in India
  • You got strong English skills
  • both writing and talking
  • You can work different shifts any day, even weekends or nights when we need you
  • You have a quiet place to work with a desk and chair
  • Your internet is fast enough
  • you need a hardwired connection, no wifi

Responsibilities:-

  • Being friendly and professional always
  • Figuring out tech/service issues and how to fix them
  • Giving customers good info to solve problems
  • Sending issues to higher support if you can’t fix it
  • Helping people order, track shipments, return stuff
  • Making sure we give good, fast service
  • Keeping detailed notes about customers
  • Sending reports on big issues and feedback to improv
  • Answering customer questions and handling complaints on the phone, chat, email – whatever

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