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Amazon needs people to answer customer calls and emails.Seems like an easy way to get a job with a major company! Amazon likes to promote from within too. This could lead to new career options down the road.
Amazon welcomes all applicants.
Job Description :-
Company Name | Amazon |
Job Role | Virtual Customer Support Associate |
Qualification | Any Graduate/ Post Graduate/ 10+ 2 |
Experience | Freshers |
Batch | Any Batch |
Location | Work From Home |
CTC/Salary | 29K – 35K Per Month (Expected) |
Tips to Prepare an ATS-Friendly Resume :-
1. Use Job Titles and Words the Posting Uses Match the words: Use the same skills, titles, and stuff they list in the job ad. These show you fit what they’re looking for. Avoid company lingo: Stick to words everybody uses over weird company talk.
2. Pick a Clean, Simple Setup Nix photos and graphics: Computer systems get confused by extra stuff. Keep it to plain text. Standard fonts: Use normal fonts like Arial or Times New Roman. Nice and simple. Clear sections: Use sections like “Experience” and “Skills” so it’s organized.
3. Make it Logical Organize it: List your jobs backwards with the newest first. Label sections clearly. Bullet points: Use bullet points to break up blocks of words and make it easy to scan.
4. What to Include Contact: Your name, phone/email, LinkedIn if you have one. Experience and abilities: Show professional experience and anything useful you can do, with numbers when possible (grew sales 20%). Education and certificates: Related degrees, training certificates, etc.
5. Use Keywords Skills/strengths: Both technical skills and soft stuff like communication or leadership. Job titles: Use the same words for roles that everyone does. Action verbs: Use strong verbs like “managed” “created” “led” to show what you achieved.
6. Format: Word (docx) or PDF File type: docx or PDF both work for systems. But double check what they want posted, PDFs can get weird sometimes.
7. Test it Out ATS test sites: Copy/paste your resume into sites that test how the system will read it to catch issues. Plain text check: Paste into plain text doc to see how it looks without formatting.
8. Check for Mistakes Spelling/grammar: Make sure no typos or grammar problems. Looks bad and can mess up reading!
Tips for acing the job interview:-
Beforehand
– Learn about the company. Understand what they do, what they care about, all that. See what skills and stuff are needed for the actual job.
– Practice answering common questions like tell me about yourself and what are your strengths and weaknesses? Have real-life stories ready to go.
– Prepare some good questions to ask about the job, the team, training programs
– it shows you really want it.
– Have your elevator pitch down. A short spiel about your background and what you bring to the table.
– Dress to impress, even if the office is casual. Better overdressed than under.
During the Big Day
– Get there 10-15 minutes early in case anything makes you late. They notice punctuality.
– Smile, eye contact, solid handshake. Sit with good posture and lean in to show you’re engaged.
– Listen close to each question asked. Take a sec before answering if you need it. Don’t ramble, get to the point.
– Be cool answering tricky questions too. Stay calm, be honest if you’re unsure, and say how you’d figure it out.
Afterwards
– Send a thank you email expressing continued interest in the gig. Do this within 24 hours.
– Review how it went. What answers flowed well or needed polish? File it away for next time.
– Don’t bug them too much while they make a decision. If it’s been as long as they said the process takes, politely check in.
Eligibility / Qualification:-
- You’re 18 or older
- You can legally work in India
- You got strong English skills
- both writing and talking
- You can work different shifts any day, even weekends or nights when we need you
- You have a quiet place to work with a desk and chair
- Your internet is fast enough
- you need a hardwired connection, no wifi
Responsibilities:-
- Being friendly and professional always
- Figuring out tech/service issues and how to fix them
- Giving customers good info to solve problems
- Sending issues to higher support if you can’t fix it
- Helping people order, track shipments, return stuff
- Making sure we give good, fast service
- Keeping detailed notes about customers
- Sending reports on big issues and feedback to improv
- Answering customer questions and handling complaints on the phone, chat, email – whatever
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